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Candidate FAQ

Safety & Fraud Prevention

Know about Tap2Jobs

Search

Apply

Tap2Jobs Profile

Invitation

Support

Safety & Fraud Prevention

Be cautious if anyone asks for money in exchange for a job, interview, training, visa, registration, or processing service. Never share your password, PIN, OTP, card details, or banking credentials with an employer or recruiter. Verify the employer, job details, email address, website, and contact information before applying. To report a suspicious job, send the job link, employer details, messages, payment request, and relevant screenshots to Tap2Jobs support. If you have already sent money or shared financial information, contact your bank or mobile financial service provider immediately and report the incident to the appropriate authorities.

Know about Tap2Jobs

Go to the Candidate Registration page and enter your first name, last name, phone number, email address, password, and password confirmation. Read and accept the Terms and Conditions and Privacy Policy, complete the reCAPTCHA if it is enabled, and click Create Account. A verification email will be sent to your registered email address. Open the email and verify your account before accessing protected candidate features. After verification, sign in and complete your candidate profile. You may also register through Google, Facebook, or LinkedIn when those options are available.
Yes. Sign in to your candidate account, open your profile, and go to the Personal Information section. Select the edit option, update your primary email address or mobile number, and click Save. The new email address must not already be associated with another account, and the phone number must be valid and contain no more than 11 digits.
Open the login page and click Forgot Password. Enter the email address registered with your Tap2Jobs account and click Email Password Reset Link. Open the password reset email and follow the link to enter and confirm a new password. Your new password must contain at least 6 characters. If you cannot find the email, check your spam or junk folder and confirm that you entered the correct registered email address.

Apply

Sign in with a verified candidate account and open the job details page. Your candidate profile must be at least 30% complete, and you must have a CV or resume available in your profile. Click Apply for Job, select the CV you want to submit, enter your expected salary, and add an optional note. Complete the reCAPTCHA if it is enabled, then click Apply to submit your application. You may also save the application as a draft and complete it later. Applications can only be submitted while the job is active and accepting applications.
Yes. Sign in to your candidate account and go to Applied Jobs. There you can view each job you applied for, the application date, expected salary, current status—such as Applied, Ongoing, Declined, or Hired—and the current recruitment stage. If an employer offers interview time slots, you can review them and confirm a suitable slot from this page.

Tap2Jobs Profile

Sign in to your candidate account and open Edit Profile. Complete the available sections: Personal Information, Education & Training, Employment, Other Information, Accomplishments, and Resume. Add accurate contact and address details, career preferences, skills, education, experience, training, languages, and other relevant information. The progress bar shows your completion percentage and highlights missing items. Save each section after making changes. You need at least 30% profile completion to apply for a job.
Sign in and go to Edit Profile → Employment. Under Job Experience, click Add Experience. Enter the company name, type of business, designation, employment dates, and area of expertise. You may also add your department, responsibilities, workplace location, and expertise duration. Select Currently Working if you still work there; otherwise, provide an ending date. Click Save when finished. You can edit or delete the experience later.
Sign in and go to Edit Profile → Employment. Find the relevant job experience and click Edit. Under Area of Expertise, update the expertise name and its duration in months. Use Add New to include another area or the delete icon to remove one. You can add up to 10 areas of expertise to each experience. Click Save to apply the changes.

Invitation

Sign in to your candidate account and go to Applied Jobs. When an employer sends interview time options for an ongoing application, open that job’s action menu and select Slots. You can view the proposed dates, times, recruitment stage, company notes, and previous scheduling details. Select a suitable slot and submit it, or reject all proposed slots with a note. You may also receive a bell notification when your application status or recruitment stage changes.
When an employer shortlists you, your application status changes to Ongoing under Applied Jobs. You receive an email and, if enabled, a notification through the website’s bell icon. The employer may move your application through additional recruitment stages and send interview time slots. Check the relevant application regularly; when Slots appears in its action menu, review the proposed dates and times, then confirm a suitable slot or reject the options with a note. Shortlisting does not guarantee final selection.

Support

Open Contact Us from the website menu or footer. Enter your name, email address, phone number, subject, and a clear description of your issue, then click Send Message. Complete the CAPTCHA if it is displayed. After submission, your request is sent to the support team and a confirmation email is sent to your email address. You can also use the support email displayed in the website footer.
Go to Contact Us from the website menu or footer. Enter your name, registered email address, phone number, subject, and a clear description of the problem. Mention the affected page, the action you attempted, and any error message shown. Click Send Message and complete the CAPTCHA if requested. Never share your password, OTP, or verification code.
Yes, you can request account deletion, but the website currently does not provide a self-service deletion option. Open Contact Us and submit the request using your registered email address and phone number. Clearly state that you want your candidate account deleted. The support team will review the request and inform you about any verification requirements, processing time, and which data will be deleted or retained. Never send your password or OTP.
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