Job Responsibilities:
- Develop and implement cargo sales strategies to achieve revenue and volume targets.
- Manage and maintain relationships with cargo agents, freight forwarders, corporate clients, and key customers.
- Identify new business opportunities and expand the cargo customer base.
- Handle cargo sales, bookings, quotations, rate negotiations, and service agreements.
- Monitor cargo capacity, flight schedules, load factors, and available space.
- Coordinate with airport operations, warehouse, documentation, and other relevant departments to ensure smooth cargo handling.
- Ensure timely and accurate processing of cargo bookings, documentation, and shipment requirements.
- Monitor shipment status and resolve customer complaints, service issues, and operational discrepancies.
- Analyze sales performance, market trends, competitor activities, and customer requirements.
- Prepare regular sales, revenue, shipment volume, and performance reports for management.
- Support promotional campaigns and customer engagement activities to increase cargo business.
- Negotiate commercial terms and maintain competitive cargo rates within company policies.
- Ensure compliance with airline policies, cargo handling procedures, safety standards, and applicable regulations.
- Supervise and guide cargo sales and service team members to achieve departmental objectives.
- Coordinate with finance and commercial teams regarding billing, payments, credit limits, and outstanding accounts.
- Maintain accurate customer, booking, sales, and shipment records.
Compensation & Other Benefits
- T/A,Provident fund,Tour allowance,Medical allowance,Insurance,Mobile bill
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2