Customer Care Executive
Nhq Distributions (Pvt) Ltd.
Marketing/Sales, Data Entry/Operator/BPO, Customer Service/Call Center, Business Development /Operation/Procurement /Commercial
1 month ago
Requirements
Education
- Secondary
- Diploma
Experience
- At most 1 year
- The applicants should have experience in the following business area(s): Research Organization
- Freshers are also encouraged to apply.
Additional Requirements
- Age 20 to 34 years
- Only Male
- Minimum 6 months of experience in Customer Care, E-commerce, or Page Management.
- Good communication and customer-handling skills.
- Must have basic knowledge of MS Excel and MS Word.
- Basic computer and internet skills.
- Must be responsible, punctual, disciplined, and capable of working under pressure.
- Regular prayer (Salah) is mandatory and must be maintained during working hours.
- Must have a positive attitude, willingness to learn, and commitment to assigned responsibilities.
Key Responsibilities
- Manage and process customer orders received through the company website.
- Respond to customer messages and comments on Facebook in a professional and timely manner.
- Handle customer inquiries and provide accurate information about products and orders.
- Manage and monitor the company’s Facebook Page.
- Publish scheduled content and maintain regular page activities.
- Manage courier orders and delivery-related activities.
- Follow up on pending orders and coordinate with the relevant team when necessary.
- Maintain proper customer records and ensure smooth order processing.
Compensation and other benefits
- Salary Review: Yearly
- Festival Bonus: 2
- Attractive salary: BDT 10,000 - 12,000 per month
- Book Upsell Incentive: BDT 20 per successful upsell
- Product Upsell Incentive: BDT 30 per successful upsell
- Performance-based earning opportunity through additional incentives.
- Supportive and professional working environment.
Skill and Experience
- Customer Acquisition
- Customer Analysis
- Customer Assistance
- Customer Complaint Management
- Customer Data Management
- Customer Engagement
- Customer Relationship
- Customer Support
- customer care
- Online sales
Job Overview
Expiration Date:
19th Nov, 2026
Job Type:
Full Time
Job Shift:
Day Shift
Functional Areas:
Sales & Marketing
Positions:
1
Experience:
1 Year Freshers also encourage to apply
Salary Period:
Monthly Pay Period
Is Freelance:
No
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